The most important things in a nutshell:

Are you shipping to XY? – If you can't find your preferred delivery destination during the order process, send an email to and I'll find a solution for you!

What does shipping cost? – Take a look at the shipping conditions here:

Minimum order value? – There is no minimum order value.

Newsletter? – No, I won't spam your email inbox. Why don't you have a look at the New In! from time to time?

Ich versteh nur Deutsch! - Hier entlang:

I can't log into my customer account. What can I do?

Check your email for the registration mail. (Spam Folder!) Plus: You can reach out to

Where is my order?

The shop system sends automatic status updates as soon as your order is processed and dispatched. Check the spam folder in your email inbox. If your order has not arrived even after approx. 1 week within Germany, after 2 weeks internationally - please send an email to

Item XY is sold out! Will it be back in stock?

Unfortunately, you can't say that across the board. It is often not possible to reorder limited edition records. With shirts etc. it can happen that designs from the band don't want to be reprinted. But it's best to write an email to to make sure.

I ordered my 'Bassists Against Racists' shirt and haven't received it yet!

The monthly changing Bassists shirts with different artists are not-for-profit PRE-ORDER. So we only print the quantity ordered. And this happens in the following month. This means that it can take up to 6-7 weeks between ordering and dispatch of the goods.

Do you also have a real shop where people can drop by?

No, TMom Merch is an online shop. BUT you can also find me at festivals or concerts with a merch booth. It's best to follow the Instagram or Facebook channel for information.

You can also pick up your order in person at my office. Make an appointment by email:

My band has recorded an awesome album that would fit perfectly into TMom Merch's range. Can I offer you that?

Absolutely! Please send me your band information and songs or links by e-mail to But please understand that I can't always answer immediately. Thank you!

Got questions? - Send me message!

TMom Merch will have own merch booths at those festivals in 2024